Returns Policy
For health and safety purposes we do not accept returns due to our products being skincare.
If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 14 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.
The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.
We will process your order within 1 business day following payment of cleared funds. Payment by online banking cannot be checked until the next business day, you are welcome to take a screenshot of your payment and email it to us at
aboutyoubeauty.co.nz@gmail.com so we can ship your order the next day.
We will send you an email notifying you when your order has been shipped with tracking details. Please allow upto 3 days for delivery domestically, or 10 days internationally.
If you have not recieved your order within 5 days contact us so we can follow up with the shipping company.
Legal Terms and Conditions
This website is operated by About You Beauty. Throughout the site, the terms “we”, “us” and “our” refer to About You Beauty.
About You Beauty offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are customers, merchants or Vendors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service.
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you agree that you are 16 years of age or over.
You may not use our products for any illegal or unauthorized purpose nor may you, breach any copyright laws.
All skincare products on this website are created and formulated with copyright and ownership rights of
About You
Beauty
With permission from About You Beauty, companies selling our products can use our advertising material which remains the intellectual property of About You Beauty.
A breach or violation of any of the Terms will result in an immediate termination of your Services.