FAQ's
FAQ - Frequently Asked Questions
Choosing skincare for maturing sensitive skin requires care and confidence. Below you’ll find answers to the most common questions about Age Elegance® and our approach to refined, natural skincare.
At About You Beauty, every formula is developed with skin comfort, balance and long-term elegance in mind.
How long does it take to notice changes when using Age Elegance®?
Age Elegance® is designed to be experienced over time rather than instant transformation. Many people notice an immediate sense of comfort, softness and hydration within the first days of use.
With regular daily use, the skin’s appearance may begin to feel more balanced and refined over the following weeks. Age Elegance® is intended for continuity, where changes in surface smoothness and overall appearance are best appreciated with consistent use across natural skin renewal cycles.
Is Age Elegance® suitable for sensitive skin?
Yes. The Age Elegance® range was created specifically for maturing sensitive skin. Each formula prioritises gentle textures, carefully selected botanical actives and skin-supportive ingredients, avoiding synthetics, essential oils and harsh additives commonly associated with irritation.
Can people with normal skin use Age Elegance®?
Yes. While Age Elegance® is designed with sensitivity in mind, those with normal skin often appreciate the refined textures, hydration support and age-elegant approach of the collection.
Is Age Elegance® suitable for adult acne-prone skin?
Age Elegance® is designed for maturing sensitive skin, including complexions that are prone to occasional breakouts. The formulas focus on gentle cleansing, balanced hydration and non-occlusive textures, helping support skin comfort without heaviness.
While Age Elegance® is not positioned as an acne treatment, many people with adult acne-prone skin prefer its calm, considered approach to daily care.
Where do your ingredients come from?
We work with trusted suppliers and prioritise responsibly sourced botanical ingredients wherever possible. Ingredient selection focuses on safety, quality and suitability for sensitive skin, with transparency and care guiding every formulation decision.
Are Age Elegance® products vegan friendly?
Yes. Age Elegance® formulas are vegan friendly and contain no animal-derived ingredients. Our focus remains on refined botanical actives selected for skin comfort, performance and suitability for maturing sensitive skin.
Is your packaging environmentally considered?
Yes. Our packaging is selected with sustainability in mind, using recyclable and thoughtfully sourced materials while maintaining a refined, premium presentation.
How quickly will my order arrive?
Orders are typically dispatched within 24–48 hours.
New Zealand deliveries usually arrive within 2–3 business days.
International delivery times vary by destination. Australua is 7-10 Days.
Are taxes included in your prices?
Yes. All prices displayed on About You Beauty include New Zealand GST. The price shown at checkout is the final amount payable.
Do you test on animals?
No. About You Beauty does not test on animals at any stage of product development.
Where are your products made?
All Age Elegance® formulations are developed and produced in New Zealand with a focus on consistency, stability and quality.
